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The Players’ Tracking System (PTS) is the newest tool being used by PAGCOR Casinos today. An organization that we are fully committed to ensuring superior customer service, this analytical gizmo does not only provide easy identification of our customers, but more importantly, the personalized rewards due them, as well. Going with the industry-practiced formulas worldwide, the PTS is particularly popular for its Point System. The accumulated points, based on germane data, will aid us to make sensible comps decisions. Our competent Pit Supervisors will put on record all the rudimentary facts on your PTS cards which are primed right at the customers’ entrance lobby.

Customer satisfaction is ingrained in our culture as a global company. From the top management to the front liners, everyone is trussed to make certain that we consistently provide quality service. Help us accurately reward you….get your PTS cards now.

   

 

In line with PAGCOR’s commitment to attract more foreign casino patrons, The Enhanced Foreign Rebate Program (EFPRP) was established.

Only foreign players who can comply with the following requirements may enroll in the EFPRP:

·         The player must be a foreign national

·         The player must present his/her valid original foreign passport.

·         The player has a “Valid Stay” in the country based on Bureau of Immigration rules.

·      The player can check-in the Front Money (FM) required to enroll in the program in either US Dollars or its equivalent in Philippine Pesos.

·         The Player must enroll within 4 months from the latest date of arrival.

Exceptions to these requirements may be granted upon recommendation of branch and approval of the Chairman and CEO.

The Front Money is the playing capital deposited at the treasury or the playing capital checked-in at the table certified by the Pit Manager and witnessed by Internal Security (IS) before or at the start of the play.

Ø  Enrolled players will only be allowed a period of 24 playing hours (within 72 hours) to qualify for amenities and incentives (refer to tables).

Ø  In the program Airfare amenity is granted only once every visit to the country.

Ø  Room and F&B accommodations shall be limited to the three (3) days or 72 hours playing period.

Ø  Any additional amenities to be granted to the player shall be subject to approval of the General Manager or Branch Manager.

Ø  Cash subsidy or reimbursement, equivalent to the amount of amenities the player is entitled to, may be granted.

In cases where in the player has no agent, the 3% commission of his player’s Front Money provided that the player’s total bets is at least six(6) tomes the FM or the player’s actual loss is at least 60% of the FM at the end of the playing period. That agent is also entitled to standard hotel room and complimentary food and beverage. The player is entitled to a Rebate on Actual Loss provided he qualifies and will be based on his FM (refer Tables).

 
Enhanced Foreign Player Rebate Program (EFPRP) Table of Front Money (FM)
FRONT MONEY (FM)
$10,000 - $14,999

$15,000 - $24,999


$25,000 - $49,999


$50,000 - $99,999


$100,000 & Above
REBATE ON ACTUAL LOSSES
5%

5%


10%


10%


10%
AMENITIES
Room and F&B - up to $350
Airfare - up to $300
Room and F&B - up to $350
Airfare - up to $600
Room - up to $200
F&B - up to $300
Airfare - up to $1,000
Room - up to $450
F&B - up to $600
Airfare - up to $2,200
Room - up to $900
F&B - up to $1,200
To qualify, total amount wagered must be six times FM or loss of at least 60% of FM within 72 hrs.
Actual Loss Program for Foreign Players (ALPFP) Table of Actual Loss
ACTUAL LOSS
$6,000 - $8,999

$9,000 - $14,999


$15,000 - $29,999


$30,000 - $59,999


$60,000 & Above
REBATE
5%

5%


10%


10%


10%
AMENITIES
Room and F&B - up to $350
Airfare - up to $300
Room and F&B - up to $350
Airfare - up to $600
Room - up to $200
F&B - up to $300
Airfare - up to $1,000
Room - up to $450
F&B - up to $450
Airfare - up to $2,200
Room - up to $900
F&B - up to $900
Airfare subsidy may only be availed once every visit to the Philippines
Room and F&B amenities are good for three (3) days.
Incentives await interested agents for foreign players. Contact us
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